Knock Knock. Do You Know Who Is There?
Welcome to SecurTek
Congratulations to our Protect What Matters Most Winners!
 
Not Everyone Takes a Summer Holiday…
Win* a 16GB BlackBerry® Playbook™!
How to Reach SecurTek
 

Knock Knock. Do You Know Who Is There?

Warm weather has finally arrived and the time for door-to-door sales campaigns has begun. Companies are re-engaging in this direct sales approach, and in the security industry, this marketing tactic is an acceptable practice when executed professionally. However, when door-to-door marketing is deployed in an aggressive manner designed to create confusion or sales pressures to act quickly on an “amazing offer,” a hasty decision may have unfortunate consequences. Keep in mind:

All SecurTek Authorized Dealers must carry SecurTek issued photo identification. Our sales professionals would expect you to ask for their photo identification before inviting them into your home, and will be happy to comply with your request.
Do not react to high-pressure or time-sensitive sales tactics that involve making a quick decision in order to take advantage of a promotional offer. While SecurTek and our Authorized Dealers offer programs and promotions throughout the year, we will allow you the time to ask questions and do research before making a contractual commitment. We encourage you to contact our Customer Care Centre to inquire about our products, services and promotions at your convenience.
Reading contracts can be a daunting task, but be sure to review the fine print before you sign your name. Know that all contracts have a Buyer’s Right to Cancel clause that contains a specific time period in which you can nullify the agreement without penalty to yourself. Our Customer Care Centre will take the time to ensure your questions are answered and that you are making an informed decision about SecurTek and the monitoring solutions we will be providing for you.
Please feel free to contact our Customer Care Centre at 1-877-777-7590 with any concerns you might have, or if you would like to advise us of questionable security sales activity in your area.

How can you know if an offer is “too good to be true” or if a truly good opportunity is presenting itself to you? We encourage you to visit our website at www.securtek.com for valuable information compiled by the Canadian Security Association CANASA regarding the upcoming summer sales season.

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Welcome to SecurTek

We are happy to welcome our new commercial and residential customers from Detect Security in Prince Albert, Saskatchewan, Armax Security in Edmonton, Alberta, and Astro Systems and AE Security in Calgary, Alberta and surrounding area. Your home or business will enjoy the strength of our Authorized Dealer Network of independently owned and operated firms located in Western Canada, Ontario, and the Maritimes. You have joined customers being monitored from our three centres located in Yorkton, Saskatchewan, Winnipeg, Manitoba, and Aurora, Ontario. We offer you peace of mind knowing that each monitoring centre is strategically located and backed up should an event like a natural disaster occur. We look forward to hearing from you whenever you have questions, concerns, or comments through our website at www.securtek.com, our toll free number at 1-877-777-7590 or our social media at www.facebook.com/securtek or www.twitter.com/securtek.

For more information or to sign up for new services, please visit our customer website at www.securtek.com, call our Customer Care Centre at 1-877-777-7590, or visit an Authorized Dealer.

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Congratulations to our Protect What Matters Most Winners!

We appreciate your comments and feedback in helping to ensure that our newsletter provides information that is of interest and value to you. Congratulations to our winners of the random drawing that took place on May 1st:
  1. Don from Saskatoon, SK
  2. Marlyn from Medicine Hat, AB
  3. Maria from Calgary, AB
  4. Cristina from Calgary, AB
  5. Raymond from Eastern Passage, NS
Each winner was shipped a Safety Kit valued at approximately $59.00 to assist them with their emergency preparedness planning for 72 hours of self-sufficiency after a critical event.

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Not Everyone Takes a Summer Holiday…

It’s June and a summer of adventure awaits! Afternoon picnics, day trips to a summer fair, weekends at the cottage, or time spent exploring the wonders of our great country; all provide opportunities for someone to determine that your property is vacant. Peace of mind begins with a monitored security system, along with yard signs and door or window decals that warn intruders your premises are protected 24/7. Contact SecurTek to advise us of security details including the date and time of departure and return, as well as any temporary changes to your existing security protocol. Remember, some of your contacts may also be away, or even travelling with you, and should be temporarily removed from your procedures. Be sure that anyone you authorize to access your premises while you are away:

is familiar with how to arm and disarm your system
knows what to do if they accidentally set off the alarm
has valid pass codes and passwords to identify themselves when SecurTek calls


Not everyone has a monitored security system, and this can leave an entire neighbourhood or business area vulnerable to a patient intruder who tracks the activities of the street. The “How to Lock Out Crime” series at www.cmhc-schl.gc.ca/en/co/maho/holooucr/index.cfm includes tips and suggestions that you can share with family, friends, neighbours, and colleagues. This series, jointly prepared by Canada Mortgage and Housing Corporation (CMHC) and the Royal Canadian Mounted Police (RCMP), will make you more aware of burglary and its dynamics and show you how to minimize the likelihood that this crime will happen to you. We are all integral parts of our communities and everyone should be able to enjoy a safe and relaxing summer.

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Like us on Facebook and Follow us on Twitter to be entered to win* a 16GB BlackBerry® Playbook™!facebook.com/securtektwitter.com/securtek
*Contest rules apply – visit www.securtek.com/smcontest for more information. Contest runs June 1, 2011 to August 31, 2011. Blackberry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

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How To Reach SecurTek

Our Customer Care Centre is open 6 days a week and the Monitoring Station is accessible 24/7. Our products are developed with input from our customers. We appreciate your business and strive to raise the bar for service and satisfaction. For more information or to sign up for any of the services in this newsletter, please visit our Customer website at securtek.com, or call our Customer Care Centre at the number below. You can also join us on Facebook or follow us on Twitter.
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