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Silent Invader
The weather is getting colder, the holidays are fast approaching, cold and flu season has begun, and December comes and goes before you know it! With all that goes on in our busy lives, SecurTek would like to slow you down for a moment to review some important information on carbon monoxide.
When you think about carbon monoxide and how you might react to its presence in your home or business, keep in mind that planning should not follow how you might deal with the presence of smoke. While smoke can be detected by sight or smell, carbon monoxide is a colourless, odourless, and tasteless gas that presents a danger to human life and the lives of our pets. It is estimated that carbon monoxide poisoning causes 200 deaths per year in Canada. Unfortunately, many of the physical symptoms of poisoning are similar to the flu or other common illnesses (headaches, weakness, nausea, vomiting) and are often attributed to a “bug” or virus. Prolonged exposure can lead tolack of consciousness and even death. Also, much like some strains of the flu, young children, the elderly and individuals with heart or respiratory issues are at a greater risk for adverse effects.
The “About Your House” General Series compiled by Canada Mortgage and Housing Corporation (www.cmhc-schl.gc.ca/en/co/maho/yohoyohe/inaiqu/inaiqu_002.cfm) provides comprehensive information that you can share with family, friends, neighbours and colleagues to help make informed decisions on creating safe environments.
If you would like to add a carbon monoxide detector to your home or business and have it monitored 24/7 with your security system, contact your Authorized SecurTek Dealer or call our Customer Care Centre at 1-877-777-7590.
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Are You A Zoomer?
If you answered yes, then that makes you one of over 14.5 million Canadians who are 45 years and up pursuing avenues and opportunities to maintain active lifestyles, stay independent and secure in your own homes, and embrace all that helps you live your life fully and on your own terms. SecurTek can be a part of the road map to your goals by offering products and services that enhance your lifestyle or assist in the security and safety of those you care about most.
We are excited to announce a new affinity partnership with CARP, formally known as Canadian Association of Retired Persons. CARP is a national, non-partisan, non-profit organization committed to a ‘New Vision of Aging for Canada’. This progressive organization is endeavouring to be the advocacy voice for the Zoomer generation through its mandate to promote and protect the interests, rights and quality of life for all Canadians as we age. In support of the CARP program, SecurTek has created some special offers for Zoomers to enjoy! For more information on our partnership call us at 1-877-777-7590, email us at customer.care@securtek.sk.ca, or visit us online at www.securtek.com/partnerships-and-affiliations/CARP.
Additionally, CARP is extending a special annual membership rate of only $24.95 to SecurTek customers! Annual membership includes nine issues of the popular Zoomer Magazine, which spotlights topics and issues related to health and wellness, current events, investment and personal finance advice, and lifestyle interests like travel, food and wine.
If you would like to find out more information about CARP or become active within your community, contact the Chapter nearest you listed at www.CARP.ca. To engage their social network, log on to www.Zoomers.ca.
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Holiday Wish for Emergency Responders
The holiday season is a very busy time for emergency response personnel, and in no way do we want to add to their responsibilities by dispatching on alarms that prove to be false. Please keep in mind that together, we can reduce the instances of false alarms and ensure that our emergency responders arrive at a scene where their help is really needed. Here are a few suggestions:
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Show everyone in your home or business how to use your security system. |
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Your “keyholders” or “responsible parties” should know the password or passcode assigned to them in order for SecurTek to verify that they are acting per your wishes. Advise us of any people on your list who will be away at the same time you are, in order to avoid valuable contact time being wasted. |
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When changes occur with your keyholders or responsible parties (e.g. telephone number changes), contact SecurTek as soon as possible to ensure we have the most up-to-date information for responding to your instructions. |
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Try to provide more than one contact as your trusted keyholder or responsible party, and communicate clearly to SecurTek the order in which you would prefer to have them contacted in the event of an alarm. |
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If your business hours are modified for the holiday season, advise SecurTek of this temporary change from your normal schedule. |
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Contact SecurTek to give as much notice as possible when you will be going away. Provide the date and time you anticipate leaving, as well as the date and time of your expected return. If you have people periodically checking your home or business, provide their names to SecurTek and advise us whether or not they can act on your behalf if an emergency arises or repairs are needed. Remember, if you give them a key to your premises, you should additionally be providing them a password or passcode. |
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Enroll in SecurTek’s Enhanced Alarm Verification. Response will consist of contacting your premises once, then, if there is no answer, or if a password or passcode cannot be verified, we will call an alternate number to continue to try and verify if there is an emergency. If we cannot reach anyone on an alternate number, we will try the premises one more time before dispatching the appropriate response agency. For more information or to enroll in our Enhanced Alarm Verification program contact our Monitoring Centre. |
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Subscribe to one of the SecurTek Guard Service options that best reflects your needs. To find out more about our Guard Service Program visit www.securtek.com, contact our Customer Care Centre at 1-877-777-7590 or email customer.care@securtek.sk.ca. |
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You Gotta Be There!
SecurTek and our Authorized Dealers participate in and support many activities across Canada that promote the ideals of safe and healthy communities. Curling is a sport that has been a winter staple in many communities across Canada, and local rinks often serve as a hub of activity keeping people connected and engaged throughout the winter months.
The Scotties Tournament of Hearts being held in Red Deer, Alberta February 18-26, will be sure to “rock the town” as women’s championship teams from across the country gather for what is sure to be a showcase of talent!
The 2012 Ford World Women’s Curling Championship is taking place in Lethbridge, Alberta from March 17-25. You won’t want to miss a moment of 12 countries competing in what will be the 12th time that Canada has hosted this competitive event.
As a proud Gold Sponsor of the Scotties Tournament of Hearts and a proud Bronze Sponsor of the 2012 Ford World Women’s Curling Championship, we are offering you a chance to get in on the action and win tickets to be a part of the competition, the camaraderie and the curling community! Simply visit us online at www.securtek.com/forms/10/ or contact our Customer Care Centre at 1-877-777-7590 to provide your feedback on this newsletter or any articles within. Your name will automatically be entered to win a set of tickets to one of these events! Responses must be received by January 9, 2012, as the random draws will take place on January 15, 2012.
For more information about these curling events or any other Season of Champions events, visit www.curling.ca.
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SecurChek
More and more cities are adopting verified response policies or introducing bylaws to govern and charge for costs associated with emergency services responding to false alarms. SecurTek’s Guard Service program provides you three cost-effective options that comply with these policies and bylaws to assist with the reduction and even elimination of false alarms.
When the Monitoring Station dispatches the SecurTek Guard Service, a trained and uniformed guard is mobilized to attend your site and respond to the situation on your behalf. We are pleased to add a new layer to this service whereby you will feel as if you are virtually inspecting the site with the guard.
Starting in 2012, each of our Guard Service options will include SecurCheck, a new and innovative way to track response time and provide verification that a thorough inspection of your home or business has occurred. The responding guard will have a scanner that will be used to securely scan a barcode that has been placed at discreet points in and around your site. Each barcode must be registered before the guard can proceed. With each scan, information is uploaded to a secure website where you can view and print reports of these inspections. Your report will provide information detailing who your guard was, when they arrived on site and when the site check was completed.
For more information on our Guard Service programs or SecurChek, including
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How To Reach SecurTek
Our Customer Care Centre is open 6 days a week and the Monitoring Station is accessible 24/7. Our products are developed with input from our customers. We appreciate your business and strive to raise the bar for service and satisfaction. For more information or to sign up for any of the services in this newsletter, please visit our Customer website at securtek.com, or call our Customer Care Centre at the number below. You can also join us on Facebook or follow us on Twitter.
 
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